Privacy policy
Last updated: 12 November 2026
FromRow is a free website that shows the view from seats at concert venues. You can use it without an account. This policy explains what personal data we process, why, and your rights under the GDPR and UK GDPR.
Who is responsible
FromRow is run by Ihor Kovalko. For any question about your data, write to ihor@fromrow.com.
Using the site
When you open a page, our hosting provider processes technical data such as your IP address, browser and the page requested, to deliver the site and keep it secure. These logs are kept for a short period. Legal basis: our legitimate interest in running a secure website (Art. 6(1)(f) GDPR).
Your language and cookie choices are stored in your browser (local storage), not on our servers.
Reviews and photos you post
If you post a review, we store your rating, text, the section and row you chose, an optional display name and an optional photo. Photos are re-encoded in your browser before upload, which removes location and camera data (EXIF).
To prevent spam, we store a one-way hash of your IP address (not the address itself), limit how many reviews can be posted, and check new reviews automatically with simple rules and an AI moderation service, which receives the review text and photo only for this check. Reviews that fail the check are not published. Legal basis: our legitimate interest in a useful, spam-free site (Art. 6(1)(f)), and for publication, your choice to post (Art. 6(1)(b)).
Published reviews and photos are public. To have them removed, use the contact form or write to ihor@fromrow.com.
Advertising (Google AdSense)
The site is paid for by ads from Google AdSense (Google Ireland Ltd.). With your consent, Google uses cookies and similar technologies to show personalised ads. Without consent, Google shows only non-personalised ads, which may still use cookies for frequency capping and fraud prevention where the law allows. Legal basis: your consent (Art. 6(1)(a) GDPR and the ePrivacy rules). You can change your choice at any time on the Cookies page.
Google's privacy policy: https://policies.google.com/privacy. How Google uses data from partner sites: https://policies.google.com/technologies/partner-sites.
Ticket links (affiliate)
Buttons such as "Buy tickets" link to official ticket sellers. Some are affiliate links: if you buy a ticket, the seller may pay us a commission, at no extra cost to you. The seller may set its own cookies on its site, where its privacy policy applies. We never receive your payment details.
Contact form
If you write to us, we use your email address and message only to reply, and keep them for up to 2 years. Legal basis: Art. 6(1)(b) and (f) GDPR.
Music previews and images
Music previews are streamed from Deezer and, if you choose it, the Spotify player; artist pictures are loaded from Deezer. These services receive your IP address when your browser loads their content.
Service providers and transfers
We use carefully selected providers for hosting, data storage, AI review moderation and advertising. Some of them may process data outside the EU/UK; such transfers rely on an adequacy decision (such as the EU-US Data Privacy Framework) or standard contractual clauses. A list of providers is available on request at ihor@fromrow.com.
Your rights
You have the right to access, correct and delete your data, to restrict or object to processing, to data portability, and to withdraw consent at any time. Write to ihor@fromrow.com. You can also complain to your data protection authority.